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1. Flight Tickets
The airline tickets available through the Website are subject to the terms & conditions of the concerned airline, including but not limited to cancellation and refund policies.
Goibibo merely acts as a facilitator to enable the User to book a flight ticket. The contract of service for utilization of the flight is always between the User and the concerned airline.
Airlines retain the right to reschedule flights, route, change or cancel flights or itineraries independent of and without prior intimation to Goibibo. As a facilitator Goibibo has no control or authority over the logistics of the airlines and therefore is not liable for any loss, direct or incidental, that a User may incur due to such change or cancellation of a flight.
Different tickets on the same airline may carry different restrictions or include different services and price.
The baggage allowance on given fare is as per the terms decided by the airline, and Goibibo has no role to play in the same. Some of the fares shown in the booking flow are “hand baggage fares” which do not entitle the User for free check in baggage and therefore the User will be required to pay separately for check in baggage. The prices for adding check-in baggage to a booking may vary from airline to airline. The User is advised to contact the airlines for detailed costs.
2. Charter
Charter facility means and include booking or hiring of an entire jet/aircraft/helicopter as available with the Charter Company.
The Charter facility booked through the Website is subject to the terms & conditions of the concerned Charter Company, including but not limited to cancellation and refund policies. The same will be communicated to the User at the time of booking and also through the booking confirmation voucher.
3. Activities And Other Services
“Cab” as may be used in this document includes all categories of transport vehicles like sedans, hatchbacks, sport utility vehicles, multi utility vehicles, and any other vehicle meant for transporting passengers.
Goibibo shall not provide pick up and drop facility for any Activity unless otherwise explicitly mentioned in the confirmation of the reservation.
The maximum liability of Goibibo will be limited to refund of booking amount which was received by Goibibo for reservation of the Activity.
4. Self-Drive Cabs
User understands that IBIBO is not offering or providing the service Self-Drive Cabs. It is merely acting as a facilitator to enable the User to book a Self-Drive Cab with the service providers who offer this service. The contract of service for utilization of the Self-Drive Cabs is always between the User and the Operator. User further understands that IBIBO merely lists cabs made available through several Operators on its Platform. User also agrees that as per Motor Vehicles Act, 1988 & Rent a Cab Scheme, 1989, IBIBO shall never be called as an Operator.
“Operator” means any person in the business of renting a motor cab.
The maximum liability of Goibibo will be limited to refund of booking amount which was received by Goibibo for reservation of the Activity.
Insurance 
